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In this final of three sections, you will reflect upon your experiences in this microcredential.

Required Resources: If you are new to writing reflections, or this is your first microcredential, please visit one of the additional resources.

Additional Resources:

In this second of three sections, you will identify gaps in your communication level and create an implementation plan to improve your communication soft skills.

Required Resources:

In this first of three sections, you will be learning about important aspects of communication soft skills.

Required Resources:

• Watch:

Additional (Optional) Resources:

• Standard 6: Teachers collaborate and communicate with students, parents, other educators, administrators, and the community to support student learning.
  • Teachers communicate clearly and effectively.

• Behavioral Competency #8: Communication
  • Key Behaviors:
    • Providing clear, concise information to others in verbal, written, electronic, and other communication formats for public and organizational consumption.
    • Listening actively and empathetically to the views of others.
    • Delivering critical information to all stakeholders.
    • Seeking further information to clarify ambiguity.
    • Providing constructive feedback effectively, treating it as a developmental opportunity.
    • Communicating proactively.
    • Ensuring effective communicat

• Communication- ability to effectively exchange information with stakeholders.
• Effective communication- understanding the message, the audience, and how it is perceived. This also includes circumstances surrounding the communication and adjusting for context.
• Non-verbal communication- Awareness of body language. Examples include facial expressions, gestures, and body language.
• Tone- Awareness of volume, projection, intonation, and word choice when speaking.