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Key Considerations

  • DPAE Communications uses Slate as its platform for all alumni and donor/friend email communication from all areas across the university system. DPAE Communications team manages this platform and university partners outside of DPAE will not require training or access. 
  • Email addresses cannot be provided for direct communication from the college/area/individual alumni or for importing into external systems (i.e. MailChimp, Qualtrics, Constant Contact, etc.). 
  • Colleges can submit their news stories throughout the month to be featured in curated alumni and outreach communications. These stories will be shared via email to constituents in a segmented, customized way based on each unique constituent鈥檚 record.
  • One-off, timely messages and event invites are handled on an as-needed basis.
  • Consider your timeline (see FAQs below for more details). 
  • Email reports (open rates, click through rates, bounces and unsubscribes) are available upon request three days after distribution. For solicitation efforts, fundraising results will also be provided. If further data or analytics are needed, please contact your DPAE project manager to schedule time with our digital team. 
  • DPAE Communications uses a standard template for most email messages, and all messages must meet university guidelines for brand, voice and style. 
  • DPAE Communications has final approval of content and graphics to ensure style consistencies are met.
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