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Why hire a private consulting firm that tries to sell you one solution when you can partner with a world-class university whose performance consultant...

5S+ is the foundation for a disciplined approach to organizing and standardizing the physical condition of the workplace. Explore and practice the con...

Course OverviewAdobe Illustrator is the industry standard computer illustration software. Use Illustrator to draw shapes and design logos, flyers, pos...

Course OverviewAdobe InDesign is the industry standard page-layout program that works with Adobe Illustrator and Photoshop seamlessly. InDesign allows...

Course OverviewThis fundamental course covers Adobe Photoshop CC's most commonly used tools, menus and panels. You'll learn all the basics of Photosho...

Course OverviewAfter taking this Advanced course in Data Analysis, participants will be able to perform inquiries that will be useful to the business ...

Course OverviewExpand your knowledge of Power BI Desktop to the highest level. This course focuses on the advanced capabilities of Power Query, Data M...

*Essential Skills for Managing Projects is a prerequisite for this programThis one-day program focuses on the dynamics of communication on projects. ...

For years many companies have struggled with the dilemma of which improvement program to use: Lean or Six Sigma. While some continue to debate the iss...

In today’s workplace, employees are accountable for taking action, not placing blame. In this program, participants will identify the communication be...

In this program, the Kent State facilitator will assist participants with understanding the impact their behavior has on the rest of their organizatio...

How do you manage the finances of a business? Whether you are an entrepreneur, running a family business or just looking to advance your career and ad...

Coaching is no longer restricted to private conversations for the privileged few at the top. It is not just a perk for rising stars. Today coaching is...

In this program, participants will learn the importance of building relationships that support maximum accountability for achieving organizational suc...

Are you looking for a better understanding of the team building process? If so, this program will guide you through the four basic stages of team deve...

Course OverviewTake away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best...

In CELEMI Agile Move™, participants work in teams to explore and develop an Agile mindset. This digital business simulation is set in a fictitious com...

Six capital-intensive companies are competing for customers in a highly competitive, rapidly changing marketplace. Participants take on the role of th...

Change management is an essential skill for every employee. The ability to engage employees in change is rapidly becoming a key element of business su...

Are you struggling with inventory levels and lead times? Do your colleagues continue cemented behaviors – despite directives, training and kickoffs? T...

CELEMI Tango™ helps employees enhance their skills in attracting, developing and retaining the right talent and clients, and teaches them how to gain ...

Transform Your Organization With a Forward-Thinking MindsetKent State’s Certificate for Emerging Leaders is designed to help those who have the potent...

Discover the keys to successful writing for the workplace. Whether writing a report, memo, letter or publicity notice, business writing has some defi...

Certificate OverviewData Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but i...

Leadership in any project is crucial to its success.While managing projects to the traditional project constraints of time, scope and budget are impor...

Manage Projects to Meet Customer's Requirements: Stay on Time and on Budget Successful project management is a vital skill in today's business world. ...

Learn to Deliver High-quality, High-impact Training Programs Kent State’s Certificate of Training and Development provides you with the skills and kno...

You will learn to become an effective Champion and/or Team Leader so that you can effectively support your continuous improvement initiatives. Underst...

Course OverviewThis course shows participants how to create a worksheet used to adjust the account balances and prepare the financial statements. Use ...

The balance between productivity and work relationships is the key to team success. When people choose difficult behaviors that inhibit a culture of a...

In this program the facilitator provides a practice-based approach to assist participants in learning coaching skills. The focus is on techniques for ...

Are you prepared to get the best from your organization’s employees? The greatest impact managers and leaders can make on their organization comes fro...

Each of the four generations in today’s workforce defines “work” differently, requiring diverse coaching techniques. Each generation has a unique pers...

One of the major reasons for project failure is poor communication with stakeholders during the project. Stakeholders are the individuals who are invo...

There are many work situations that require the skill of influencing others: convincing one department to respect another's deadlines, presenting new ...

In ever-changing organizational environments, achieving employees’ fast buy-in and meaningful commitment to change is a key competency for today’s lea...

There are several generations of customers and employees in most organizations today, creating new and unique customer service, management and teamwor...

Learn how you REALLY operate within a team and how you set your team up for success or failure. This program is designed to teach you, as a leader, ho...

In this facilitated session, participants will come together to discuss their vision for their organization moving forward. With open discussion, they...

In today’s empowered team environment, managers must encourage accountability for innovation, creative problem solving and effective performance. Thro...

This program is designed to assist anyone who interacts with customers either in-person or via telephone or email. Trying to maintain a "customer firs...

One of the greatest causes of workplace stress is dealing with “problem” people: customers, co-workers, employees, or managers. Most people’s reacti...

Learn how behaviors, motivators and personal styles impact our relationships at work and at home. This innovative and interactive session is based on ...

In this program, participants will define the key elements of effective interpersonal communication and learn to apply the Communication Model. Each i...

Course OverviewWhether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writ...

Are you interested in identifying your personal interaction style and how it impacts your mentoring style? Would you like to create an optimal mentori...

In this program, you will learn the characteristics of great leadership and identify the key elements of leadership, how they differ from management a...

This program qualifies as one of the core program to earn the Supervision and Management Advanced Certificate.Participants will review their role in m...

What makes some teams more successful than others? It is their level of trust and confidence in each other. Often, building trust can be difficult and...

Are you interested in reducing your organization's risk of legal issues during employee management situations? In this program, you will learn and gai...

Effective communication skills give you the power to achieve success in your supervisory role, as well as in all of your relationships. Influencing ot...

Course OverviewStarting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet sta...

Course OverviewTo succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers parti...

Certificate OverviewBoost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, bra...

In this two-day program, participants will learn the essential concepts and methods to plan, manage and carry out projects. This is a hands-on progra...

Dissatisfaction with traditional performance management processes are on the rise, highlighted by a recent study indicating that more than 75 percent ...

Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth...

Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth...

Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth...

Participants will gain the knowledge and skills to both understand and deliver in-house facilitation services. The first day covers the foundation of ...

Do you know how to read and interpret financial statements? Are you comfortable discussing with your colleagues and leaders cost drivers, cash flow, f...

Lean is a systematic approach to eliminating waste so that every process step adds value for the customer. Fundamentals of Lean provides an overview o...

GD&T is the common language of engineering drawings. In 1994, the Industry Standard underwent a major revision. This comprehensive program covers all ...

Course OverviewIn this course, learn how to post journal entries to the correct general ledger accounts impacted by each transaction. This course will...

Delivering a clear, concise and polished technical presentation sets you apart! Participants will have the opportunity to present one brief technical ...

The Adobe software tools are the leading software for graphic design. Adobe Illustrator is the industry-standard computer illustration software. Use I...

For the business professional data is the voice of the process. This voice is used to distinguish between satisfactory and unsatisfactory products and...

In this program frontline leaders will learn about relevant human resource (HR) topics and functions that impact daily operations. Participants will g...

In this program, a variety of psychological techniques are presented and discussed. It includes a range of role plays and group discussions that will ...

When you take the time to cultivate a productive working relationship – by understanding the strengths and weaknesses of your superiors – everyone win...

Course OverviewTake away a practical strategy and techniques for implementing a social strategy for your organization or business. Learn the top five ...

Course OverviewMany business decisions involve comparing groups for differences. For example, would men and women prefer different product features? I...

Course OverviewDelve further into Power Query to ETL (Extract, Transform and Load) your data. Build the Data Model using modeling features and relatio...

In this program, participants explore the many dimensions of the effective internal consultant. In the role of internal consultant you spend a lot of ...

Discover the power and potential of Artificial Intelligence in this beginner-friendly, 4-hour course designed for curious professionals and lifelong l...

Course OverviewData Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is ...

Participants will learn to use Minitab statistical software to analyze data using the basic tenants of the program.The Origins of Statistical Software...

Course OverviewGain insights into your data! Power BI (business intelligence) is a widely used business analytics service offered by Microsoft. Power ...

Course OverviewGet involved in the move from in-person to online communication. Learn what social media are and their role in your business and person...

Leadership not only entails driving organizational results, but also developing people who perform at their highest level to meet their individual goa...

A Lean Six Sigma Black Belt is known as a highly trained team leader, communicator, statistical analyst and project manager. In this program you will ...

A highly trained professional, skilled in continuous improvement tools and techniques with the understanding of the concepts of Lean and Six Sigma, ca...

In this program, the facilitator provides executive leadership with an overview of Lean management concepts that will enable them to lead and support ...

When was the last time you or your team sat down and evaluated the lessons learned from either a great decision or a bad decision? Managers, employees...

This program qualifies as one of the electives to earn either the Fundamentals or Advanced Supervision and Management Certificate.When was the last ti...

Manage discipline effectively and your organization will observe reduced discord among employees, decreased numbers of grievances and increased produc...

For the past several months we’ve been living in a scary, unpredictable world. Change is happening at an alarming rate both personally and professiona...

Course OverviewDevelop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in explo...

Leadership not only entails driving organizational results, but also developing people who perform at their highest level to meet their individual goa...

Mental bandwidth is the moment-to-moment amount of brain resources that each person possesses. Like time and physical energy, there is a limit to the ...

Mentoring is thought of usually from the perspective of youth development programs such as Big Brothers Big Sisters. Mentoring goes far beyond that an...

Build your Word skills by learning how to create and manage styles, work with templates, format tables and columns, and use review and document manage...

Apply the if and sum if functions; use a nested if function to evaluate complex conditions; use the round function to round off numbers, use pmt funct...

Learn how to use the help system and navigate worksheets and workbooksCreate basic workbooks by entering and editing text, values, formulas and pictur...

Work with more advanced formatting options including styles, themes, backgrounds and watermarksSave workbooks as webpages and pdf filesInsert and edit...

Manage the mailboxWork with notes and journal foldersManage calendar and contactsWork with collaboration featuresTemplates and formsBusiness contact m...

KentThe Center for Corporate and Professional DevelopmentMicrosoft Outlook - IntermediateCustomize OutlookWork with multiple foldersCustomize messages...

Create presentationsAdd graphics, tables, charts to slidesRearrange and format slidesAdd transitions, animations, timingsPrint slides in different lay...

Create and use templates and themesAdd and modify graphics and multimediaInsert and customize tables and SmartArt graphicsDesign interactive and custo...

Write and edit documentsFormat and adjust fonts, font sizes, colors, bullets and marginsCut, copy and paste textAdd and modify graphics and tablesUse ...

Motivating employees is a critical skill for supervisors to engage their team in the organization’s success. Participants will review motivational the...

Change is difficult but it’s a fact of life. This session will help you to understand the process of change and give you ways to navigate and manage i...

Moving into a leadership role is a natural progression in an employee’s career. Often this transition means that the new leader is now ‘in charge’ of ...

Develop your skills at home with these online certificate programs!Complete these certificate programs in just a few short months. Engage with other o...

5X���� offers a nationally recognized Online Industrial Maintenance Technician Training program designed to meet the increasing demand ...

In this two-day program, you will:Instill Greater Level of Confidence as a Brand Ambassador (i. e., Media Spokesperson, Client Representative or Commu...

Gain insights into your data using business intelligence software – Power Business Intelligence. Power BI is a widely used business analytics service ...

The Agile Project Management approach has been helping organizations reach strategic results since the Agile Manifesto was written in 2001. Since then...

Problems exist in all organizations. In the fast-paced and high stress levels of today’s manufacturing and office environments, solving problems quick...

Achieving buy-in from decision-makers requires a concisely prepared and dynamically presented persuasive message. Decision-makers often have preconcei...

In this program, the participants will define and understand harassment terminology so that they can recognize what is and is not unlawful harassment ...

This program is for busy managers, supervisors, leaders and professionals who need to juggle multiple projects, tasks and interruptions. Learn to shri...

Course OverviewTwo Great Marketing Leaders. One Powerful Course. Not only will you receive a DMI certification, but you also receive the Professional ...

What is your impact on both internal and external customers? Would they recommend you to others? Achieving individual and company goals, developing hi...

Organizing and managing the day-to-day activities of a project can be challenging enough. However, successful project managers must also have the skil...

There is a noticeable trend among excellent organizations – they are moving toward a more project-oriented approach to managing their businesses. Proj...

Successfully managing a single project takes a precarious blend of structure and socio-cultural skills. Managing a portfolio of projects is that same ...

Quick Changeover is a five-step process aimed at reducing the changeover time in any process that requires the flexibility to adapt to changing custom...

Everyone wants to lead successful projects and be an effective project manager. However, project management is challenging. Time constraints, budgets ...

Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government and other ...

Standardized Work is essential to achieving and sustaining Lean processes. Standardized Work is a people focused tool designed to document current bes...

Participants will gain basic training regarding the use of statistical methods in order to assure consistent quality of a manufactured product or serv...

Today’s workplace is affected by six generational mindsets. Each generation offers diverse assets to any organization. This program explains the origi...

Take Your Skills Even HigherIn addition to the Certificate of Supervision and Management Fundamentals Certificate, we offer a Certificate of Supervisi...

Rising To The Challenges Supervising and managing employees is an incredibly challenging role, especially in today’s ever-changing work environment. I...

Course OverviewWhether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In th...

We’ve always been taught that if we work hard enough and achieve our goals, then we’ll be happy. But research shows that success comes as a result of ...

A system is only as strong as its weakest link. Generally, Lean tools that teach us how to create flow ignore this. We are taught to balance the line ...

Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation,...

Course OverviewIn this course, participants will learn about the accounting equation and the five categories involved in every business (Assets, Liabi...

Studies have shown that an individual’s level of Emotional Intelligence (EI) can be a greater predictor of success in the workplace than IQ. We see th...

Value Stream Mapping (VSM) is a powerful tool for analyzing information and material flow throughout an organization. You will learn the step-by-step ...

The most productive work teams are those whose team members understand and adapt to the diverse communication styles of their colleagues. The facilita...

Based on Lencioni’s Five Dysfunctions of a Team the facilitator will define the Five Dysfunctions of a Team Model. Participants will engage in a team ...

In today’s collaborative work environments, it is imperative for employees to find ways to work together effectively to achieve required results. In t...

In this program, participants will leave with an increased understanding of harassment and bullying behaviors and be able to identify warning signs of...

Course OverviewBeing able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting th...